Patient Coordinator

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Title: Patient Coordinator - PRN
Company: Bennett & Bloom Eye Centers
Location: Florence, KY

Hours:
- PRN - as needed
- Our offices are open Monday-Friday 7:30am-5:30pm.
- You must have open availability to work any/all shifts within these hours.
- You may need to work a little earlier and/or later as needed.

Requirements:
- High School Diploma or GED Equivalent
- Favorable result on Background Check
- Basic computer skills
- Strong customer service skills
- Excitement to learn and grow

A Patient Coordinator employee is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Essential Duties and Responsibilities
- Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave




- Answer phones (both external and internal); assure prompt, courteous service at all times
- Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
- Double check insurance authorizations to ensure completion and build accurate flow sheets
- Knowledge of common fees charged for common visits
- Check out patients and collect correct payments
- Manage patient flow in the office
- Complete daily reconciliations / close day / countdown cash drawer
- Comply with all company policies and procedures including HIPAA
- General office duties and cleaning to be assigned by manager

Other Skills and Abilities
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7h73ii