About The Role

Xsolla is evolving its partner platform to support a growing portfolio of audience-specific products and experiences. This initiative is actively expanding, with new products and their dedicated entry points launching in phases throughout the year.

We are looking for a Delivery Manager to drive execution of this program and, once products go live, to own the operational coordination that keeps them running smoothly. This is a two-phase role. In the build phase, you will coordinate delivery across Product, Engineering, Design, and Marketing to ship on schedule. Post-launch, you will run the operational backbone that connects each product to the teams supporting it.

Reporting to the Business Accounts lead, this is a high-trust, high-visibility role at the center of one of Xsolla's core platform initiatives.

Responsibilities

Delivery & Launch Coordination
- Own the delivery plan and timeline for the program rollout across an expanding set of products and their landing experiences;
- Maintain a current dependency map across Product, Engineering, Design,

and Marketing; identify and decrease risks and blockers before they affect delivery;
- Coordinate cross-functional launch readiness for each new product release;
- Track progress in Jira and keep delivery status accurate and current;

Stakeholder Communication & Meetings
- Prepare and run recurring program meetings — distribute agendas in advance, capture action items, and follow them through to completion;
- Publish a regular status update covering progress, upcoming launches, and active blockers;
- Act as the primary point of contact for coordination questions across teams;
- Maintain Confluence documentation for processes, decision logs, and launch playbooks;

Operational Coordination
- Design and operate the collaboration framework connecting launched products with partner departments (Marketing, DevRel, Support, Product, Engineering) — intake, SLAs, escalation paths;
- Operate the request intake

Delivery Manager, Self-Service

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