Team Lead It
Pubblicato il 19-08-2026 - Rhenus Group in Milano
**Business Unit**:
BU Road Freight **Business Line**:
BL Road Freight **Target Hire Date**:
2025-07-01 **What You Can Expect**:
As the _Team Lead IT _for one of our countries, you will drive the success of our IT infrastructure and first-level support, ensuring smooth operations for around 1,100 users across all Rhenus Business Units in the country. Positioned within our _Group IT Regional Team _, you are the key link between local operations and our Group IT, ensuring alignment in Projects, maintaining an up-to-date Infrastructure and a good Quality in our IT Service Management. In addition to leading the team, you’ll work hands-on alongside them. Solving complex support cases, tackling technical challenges, and actively contributing to daily operations. This role requires a balance of leadership skills and technical expertise, with a focus on fostering team collaboration and ensuring efficient operations.
- Lead and inspire a team of IT professionals, driving efficiency and best practices in IT Helpdesk and Infrastructure support.
- Oversee the management of first-level support, guaranteeing prompt and effective resolutions for all IT-related issues.
- Act as the primary IT contact for business projects involving infrastructure, working closely with stakeholders from the operational departments to deliver seamless solutions.
- Lead projects to standardize our local infrastructure in alignment with global policies, while keeping systems secure and up to date. **What You Bring**: - Proven experience in IT Infrastructure and Helpdesk management, ideally within a multinational environment.
- Strong leadership skills with the ability to motivate and develop a high-performing team.
- Exceptional communication abilities in English and Italian.
- Hands-on expertise with IT infrastructure technologies and a proactive approach to troubleshooting and optimization.