We are looking for a Field Reliability Engineer – Connected Services. This position serves as the central technical contact point for resolving critical connectivity issues across vehicles, plants, and mobile platforms, combining deep system-level analysis with hands‐on debugging of onboard, offboard, and OTA functions.Engagement detailsLocation: Turin, ItalyWorking model: HybridStart date: ASAPResponsibilitiesInvestigate, debug, and perform root‐cause analysis on Connected Services issues, providing technical input to engineering and validation teamsProvide expert back‐up support to commissioning and test teams, ensuring correct setup of offboard systems, onboard platforms, and mobile applicationsDebug fleet and press cars, support major vehicle deliveries in plants and tech centers,

and oversee vehicle OTA update activitiesProvide on‐the‐ground technical support during regional vehicle launches to ensure proper functionality of Connected ServicesStay continuously informed on architectural and technical developments across the end‐to‐end Connected Services solutionQualificationsStrong interest in technology, vehicle architecture, and diagnostics, with a hands‐on, curious mindsetExperience using vehicle data acquisition and analysis tools (e.g., DLT Viewer, CANalyzer)Understanding of in‐vehicle network protocols (e.g., CAN), data communication standards (e.g., MQTT), and cloud platformsAnalytical, structured approach to fault isolation, root‐cause analysis, and issue reproductionAbility to work independently across workshop, laboratory, and plant environments

Field Reliability Engineer - Connected Services

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