1022-SAP Client Delivery Manager (CDM)_Italy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7h9u8r

Understanding of fluent Italian is a must. Se desidera conoscere i requisiti per questo ruolo, continui a leggere per trovare tutte le informazioni pertinenti.

Roles: Your main goals will be customer satisfaction and commercial success while driving the end-to-end customer engagement through onboarding, run and renewal phases.

You will have three main areas of responsibility: 1.

Engagement Management: Plan & review of services in accordance with the customer's requirements, manage Stakeholders 2.

Delivery Management: Day-to-day operations, support of projects, de-escalate critical engagements 3.

Account Management: Commercial account management and increase of customer satisfaction Accompanying our customers on their cloud journey is a challenging and exciting opportunity for personal and professional growth and experience as you engage with our customers of various sizes, backgrounds, and industries to manage their mission critical SAP landscapes.

Requirement





Minimum of 8+ years of experiment Excellent presentation and communication skills in English, ability to switch communication styles for technical and non-technical audience with confidence, including management level at custom Pro-active, problem solving, "can-do" attitude and "customer first" minds Strong engagement management, relationship building and de-escalation skills Good understanding xrdztoy of SAP's cloud business, especially private cloud offering Good understanding of SAP technical topic Good understanding of SAP HANA database Customer facing working experience Accustomed to work in international environment Account management working experiment Bachelor's degree or equivalent in a business or technology related field (e. g.

Computer

Science, Business Administration, etc.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7h9u8r