Remote Global Tier 1 Helpdesk Lead

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7h9yc3

Partner Organization is seeking a Helpdesk Manager to establish and lead a unified Tier 1 support function for a global user community. The role combines people leadership with operational ownership, ensuring consistent, high‐quality service delivery from a remote, distributed team.
You will recruit and develop a small team, set clear process standards, and collaborate with Engineering and Product to improve support and feedback loops.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7h9yc3