Solutions After Sales Manager
Pubblicato il 18-08-2026 - SMS Group in Bologna
ppSMS group S.p.A. La preghiamo di leggere attentamente la seguente descrizione del lavoro per assicurarsi di essere la persona giusta per questo ruolo prima di candidarsi.
is a company of the German group SMS, a worldwide leading company for plant and machinery manufacturing in the steelmaking and non-ferrous material industry, with some 12,500 employees worldwide.
/ppSMS group S.p.A. is an Italian company wich can count more than 500 employees in three different location of Tarcento (Udine), San Donato Milanese (Milan) and Genoa, with its wide technical expertise, is specialized in the production of innovative and turn-key plants, such as hot and cold rolling mills for flat products, process lines, reheating furnaces and heat treatment lines, rolling mills for long products, meltshops and continuous casting machines.
/ppOur Center of Excellence "Automation, Digital Service Solutions" is looking for aSolutions After Sales ManagerYOU ACTThe Solutions After Sales Manager will be responsible for managing the technical and commercial processes with main focus on spare parts and modernization solutions rolling mills.
/ppThis role includes preparing quotations, executing orders, and collaborating with internal departments to ensure operational alignment and customer satisfaction.
The ideal candidate will be detail-oriented, technically proficient, and experienced in handling industrial spare parts in a complex, international environment.
/ph3Key Responsibilities: /h3ulliDevelop technical and commercial proposals for spare parts and upgrading/modernization solutions for long product rolling mills / flat product rolling (hot/cold).
/liliIdentify required components, equipment, and systems using customer technical documentation and internal engineering support.
/liliPrepare spare parts packages for initial supply in collaboration with product-specific technical departments.
/liliEvaluate costs in cooperation with purchasing, costing, and supplier management teams.
/liliDraft technical specifications and detailed commercial quotations.
/liliOversee and coordinate order execution, ensuring on-time delivery and accuracy.
/liliCollect and analyze project information, aligning after-sales activities with contractual milestones.
/liliMaintain accurate records of quotations and orders within ERP systems.
/liliProvide excellent customer service, handling technical inquiries and support needs.
/li /ulh3YOU KNOW /h3ulliDegree in Engineering or Technical Diploma (preferred specializations: Mechanical, Thermal, Electrical, Electronics, or Telecommunications).
/liliPrevious experience in technical-commercial back office roles within mechanical engineering companies or steel production plant environments.
/liliMandatory: Fluent English language skills (written and spoken) /liliPreferred: Proficiency in an additional language /liliProficiency with Microsoft Office tools (Excel, Word, Outlook).
/liliExperience with SAP R/3 ERP systems; knowledge of SAP S/4HANA is considered a plus.
/liliStrong communication, organizational, and teamwork skills.
/liliHigh attention to detail, reliability, and ability to handle a high volume of work.
/li /ulpxrdztoy Availability for national and international business travel.
/ppWE CONVINCE /p /p #J-*****-Ljbffr