18 ago - Bardi
Td Synnex Italy
ph3Job Purpose /h3 /brpKey account management for a defined set of customers across the entire TD SYNNEX portfolio, focusing on the largest accounts.
Responsible for maximizing associated lines of revenue, profit and potential lines of business by managing and developing face to face customer relationships.
/p /brh3Responsibilities /h3 /brul /brliDevelops a cross-section of large and/or prominent accounts with several changing variables and complexity (incl. growth opportunities., account planning, digital platforms etc.) /li /brliBe seen as a trusted advisor by proactively maintaining strategic relationships with key decision makers through face to face customer visits /li /brliForm strategic plans to develop and execute against current business and drive growth /li /brliCreates customer unique selling propositions that protects Margin integrity and promotes long term value based customer engagement.
/li /brliDiscover and exploit incremental business through excellent customer relationships /li /brliCoordinate the engagement of internal resources through strong leadership and relationships with internal sales, sales operations and the specialist Business Units (SBU's) /li /brliIdentifies project opportunities together with BDM /li /brliDemonstrates a solid customer engagement strategy including multiple parties and levels that drives successful business outcomes.
/li /brliDelivers value to customer whilst maintaining expected levels of margin return against balanced product mix /li /brliIdentify customer needs and problems and look to resolve or ... /li /brliGather customer insights through profiling and analysing the account set,
creating and taking actions to maximise opportunities /li /brliEnsure timely and accurate completion of essential reporting, profiling and general administration within TD SYNNEX systems, including CRM /li /brliDrive usage of TD SYNNEX's e-commerce tool (InTouch) by effectively promoting its benefits with customers /li /brliMaintain and improve customer Service Level Agreements /li /brliDevelops tailored customer value propositions against clear understanding of customer business requirements to drive customer engagement /li /br /ul /brh3Knowledge, Skills and Experience /h3 /brul /brli4-6 years of industry/direct customer experience /li /brliAdvanced knowledge of TD SYNNEX's business practices and recognized as a Subject Matter Expert for responsible line of business/technology area(s) /li /brliOutstanding customer relations skills /li /brliExcellent communication skills, particularly face-to-face /li /brliAble to deliver powerful, succinct and convincing presentations to all levels /li /brliGravitas and business credibility are essential /li /brliExcellent sales skills including negotiation and pursuing results /li /brliStrategic planning skills /li /brliA knowledge of product set is an advantage /li /brliPrevious experience in the IT industry would be desirable /li /brliExperience of working with a CRM system (Compass)
/li /brliExperience of working with SAP R3 would be desirable but not essential /li /brliAbility to understand and analyze financial inputs (profit / trend margin / OI) /li /brliWorking knowledge of Microsoft Word, Excel, PowerPoint and Outlook /li /br /ul /brh3Key Skills /h3 /brpAt TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing.
These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
/p /brh3What's In It For You?
/h3 /brul /brliElective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
/li /brliGrow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
/li /brliElevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
/li /brliDiversity, Equity Inclusion: It's not just a phrase to us; valuing every voice is how we succeed.
Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
/li /brliMake the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
/li /brliConnect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
/li /br /ul /p #J-*****-Ljbffr
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