Job description
Who are we looking for:
We are looking for a Product Owner with strong, hands-on functional analysis skills to join our Digital Customer Experience team and lead the evolution of our B2B eCommerce platform.

You will be responsible for:

Own and manage the product backlog, ensuring alignment with business priorities and strategic objectives

Define and drive the product roadmap together with business stakeholders. This role also carries the product-management scope as there is no separate Product Manager for this platform

Lead product discovery with business stakeholders: analyse business needs, identify the problems worth solving and turn them into clear user stories, acceptance criteria and functional designs - owning the functional depth end-to-end

Work directly with the development team and tech lead as a peer, bringing business context and decision-making authority into the team rather than acting as an intermediary.

Prioritize initiatives based on business value, customer impact and technical feasibility

Coordinate Agile ceremonies including backlog refinement, sprint planning, reviews and retrospectives

Work closely with developers, architects, UX designers throughout the software development lifecycle

Support solution design and validate functional requirements during implementation

Own User Acceptance Testing (UAT) and the go/no-go decision for each release;

Monitor platform performance and identify opportunities for continuous improvement and innovation

Contribute to the evolution of an integrated omnichannel ecosystem serving B2B customers,

sales teams and customer care across multiple countries and brands

You are the person we are looking for if you have:

At least 3 years of experience in a comparable role on complex digital products or CRM/B2B eCommerce platforms, with proven functional analysis expertise. Previous experience as a Functional Analyst or Business Analyst is considered valuable when combined with product ownership responsibilities

Solid knowledge of Agile methodologies (Scrum/Kanban) and experience working in fast-paced Agile environments

Proven experience managing product backlogs, defining product priorities, writing user stories, and establishing acceptance criteria

Strong product mindset, with a focus on delivering business outcomes rather than outputs, including experience in product discovery and validating solutions with users and stakeholders

Strong analytical and problem-solving skills, with the ability to translate complex business needs into scalable and effective functional solutions

Customer-centric and data-driven approach

Excellent communication and stakeholder management skills

Proven ability to coordinate multiple cross-functional teams and balance strategic thinking with operational execution

Hands-on experience with Jira and Confluence

Fluent English, both written and spoken

What we offer:

A working environment based on a solid corporate culture, where you can confront yourself with many professionals and enrich your skills

A Smart work mode that allows you to live your best work-life balance (3 days a week/free location)

National Collective Labour Agreement and Job Classification: Occhialeria - Impiegati

Salary: starting from 30.000€. The salary and job classification level will be determined based on objective criteria, regardless of gender, such as experience, skills, and seniority

Variable compensation: not provided

Company canteen, lavoro da remoto, performance bonus, health insurance as per collective agreement

Other Information
Nice to Have:

Experience with the Salesforce ecosystem (B2B Commerce Cloud, Service Cloud, and Marketing Cloud)

Experience working in international and multi-country environments

Knowledge of omnichannel customer journeys and digital customer engagement strategies

AI and data literacy, including the ability to leverage data to support product decisions and familiarity with AI-powered capabilities, such as agents and process automation

Passion for digital transformation, customer experience, and emerging technologies

Ability to navigate complex organizational environments and build strong relationships across diverse stakeholders and functions

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Product Owner –B eCommerce

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