IT Support Intern

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hdrfe

Internship

Description

Position Title: IT Support Intern (4+ Month Term)

Schedule: 830AM-5PM

Pays $25 per hour DOE

Location: Pine Street Inn – Boston, MA (HQ at and satellite offices, all within Boston Metro)

Overview:

Pine Street Inn is seeking a motivated and dependable IT Support Intern for a 4-month term to assist with two key initiatives:

1. Technology Upgrade Project:

- Assist with upgrading workstations from Windows 10 to Windows 11
- Help transition staff from Microsoft Office 2016 to Office 365
- Work primarily at our headquarters, with travel to satellite offices alongside IT staff

2. Office Planning & Moves:

- Support physical office reorganization and relocation of staff to new workspaces
- Move, set up, and connect computer equipment and peripherals

Responsibilities:

- Prepare and deploy new workstations with updated OS and software
- Support basic troubleshooting during and after transitions
- Unplug, transport, and reconnect IT equipment (monitors,



desktops, cables, docking stations, etc.)
- Document completed moves and deployments
- Follow guidance from IT staff and Operations Manager

Qualifications:

- Currently pursuing or recently completed a degree or certification in Information Technology, Computer Science, or a related field
- Prior experience in a technical support or desktop deployment role (including school or volunteer-based projects)

preferred

- Familiarity with Microsoft Windows operating systems and Microsoft Office products
- Ability to lift and carry computer equipment (up to 40 lbs)
- Strong problem-solving and communication skills
- Reliable, punctual, and able to work both independently and as part of a team
- Willingness and ability to travel locally with IT staff to satellite offices

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hdrfe