Italian Customer Advisor for Global Consumer Electronics Brand - Milan, Italy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hfitf

Italian Customer Advisor for Global Consumer Electronics Brand - Milan, Italy
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Job Description:
Do you want to be part of a team whose motto is innovation for a better life?
Are you Italian native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our Italian Customer Support team.
Our client is one of our top clients focused on delivering the best technologies – TV and Home entertainment, Mobile, Appliances, and Computer products.
As a customer service specialist in this project, your daily responsibilities will include:

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- Being part of a team specialized in offering support through written and phone communication

- Transforming customer support queries in unique experiences

- Meet and exceed our service quality goals, compliance regulations and productivity targets

- Create amazing experience that people value and we are proud of

- Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

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- Native or proficient level of Italian (C2)

- Advanced level of English (at least C1) both verbal and written

- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

- Ability to pick up new technology quickly

- Analytical and problem solving skills with strong attention to detail

- Desire to learn and advance, be a curious investigator and problem solver

- Must hold EU citizenship or valid work permit for Italy

- Be a local candidate and available to work 100% from our site in Milan

Benefits.

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- Competitive wages

- Paid professional training

- Employee discounts

- Private healthcare & dental insurance (after six months of employment)

- Growth opportunities through various development programs

- Fun and engaging company-wide initiatives, including our EverBetter wellness program

- Job stability

- Life-long skills and experience

- Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. xysqume Here, you can improve your quality of life and grow your career.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hfitf