Mercier Consultancy MD is thrilled to announce an exciting opportunity for an Italian Service Advisor for a prestigious US Shipping Company, complete with paid relocation to Greece! This is a fantastic chance for individuals who are passionate about customer service and are looking to embark on a new adventure in a beautiful country.

In this role, you will be the primary point of contact for Italian-speaking customers, assisting them with their inquiries related to shipping and logistics.

Key Responsibilities:

- Provide exceptional customer service to Italian-speaking clients via phone, email, and chat regarding shipping inquiries and services.
- Assist customers with tracking shipments, scheduling deliveries, and resolving issues effectively.
- Document all customer interactions and maintain comprehensive records in our CRM system.
- Work closely with logistics teams to ensure smooth operations and customer satisfaction.

- Stay informed about the shipping industry and company policies to provide accurate information.

Qualifications:

- Fluency in Italian (both written and spoken) is required; proficiency in English is a plus.
- Experience in customer service, preferably in shipping or logistics, is advantageous.
- Strong communication and problem-solving skills to address customer inquiries effectively.
- Excellent organizational skills with attention to detail.
- Familiarity with CRM systems and computer applications.
- Willingness to relocate to Greece and immerse yourself in a new culture.
- A customer-centric attitude with a genuine desire to assist clients.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...

Italian Service Advisor for US Shipping Company - Paid Relocation To Greece

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