CRM Automation Manager
Pubblicato il 20-08-2026 - Azienda Leader in Milano
About Satispay
At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone’s life.
Are you ready to be part of something bigger? Satispay is the place for you! Come be part of our dynamic team and help us shape the future of payments in Europe.
? Join us as a CRM Automation Manager and let's make magic happen together.
Role Overview
As a CRM Automation Manager, you’ll be responsible for the architecture and scaling of our Braze or HubSpot CRM systems, owning the operational backbone for our customer engagement strategies.
Your mission:
- CRM Platform Scaling. Scale our B2C or B2B (we are currently using Braze/HubSpot) environments, ensuring robust campaign delivery, landing page creation, and scalable content infrastructure.
- AI & Personalization Integration. Drive the adoption of AI across CRM for tasks like content generation and segmentation, and implement advanced token-based personalization (e.g. Liquid or hubspot tokens).
- Workflow & Tool Optimization. Design efficient cross-functional CRM workflows and build/prototype internal tools (scripts, automations) to enhance team autonomy and speed-to-market.
Your ideal profile:
- CRM Automation Expertise. With 4+ years in CRM operations or marketing technology (ideally tech/fintech/growth stage), you bring deep, hands-on, architect-level experience with Braze and HubSpot.
- AI & Personalization Proficiency. You have experience crafting effective AI prompts for CRM use cases and solid knowledge of token-based personalization logic (e.g., Liquid, Handlebars).
- Technical Acumen. You are proficient in SQL for complex targeting, segmentation, and reporting, and comfortable using Python for data wrangling or automation.
- Strategic & Analytical Mindset. You have a demonstrated ability to scale CRM systems, architect data flows, interpret KPIs through dashboards, and collaborate effectively with stakeholders.
Don't let a checklist hold you back - at Satispay, we thrive on diverse perspectives and unique strengths. Your individuality could be the missing piece to our puzzle! Even if you don't meet every skill listed above, we encourage you to apply if you're passionate about the role and believe you can contribute to our team's success.
Your perks as a Satisperson
?? Join an international team to grow with
? Hybrid working policy
?️ Fuel your day with our meal vouchers
? Preply language platform access to expand your language skills
⭐ Vantaggi from our 1.2k company welfare budget
? Own part of Satispay’s success with our Stock Option Plan
??? Gear up with our tech equipment
? Join us in the fun with team-building events, parties, trips, and more!
Our selection process is tailored to each role and includes at least a call with our Talent Acquisition Team, a technical evaluation, and a final in-person meeting. Your recruiter will share more insights during your first meeting with us!
Equal Opportunity Employer
At Satispay, we're proud to be an equal-opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless – for instance - of race, color, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!
Learn More About Us
Curious about our core values? Explore them here.
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