Customer Success Organization Account Manager
Pubblicato il 20-08-2026 - Honeywell in Assago
**Accountabilities of this position include**: - Own the customer relationship with assigned customers
- Forecast sales and revenues on a weekly basis and commit to your forecast
- Develop and maintain good working relationships with key customer personnel from the executive level to the working and execution groups - together with the Service Manager
- Work with complex international companies as well as growing, independent, focused companies to discuss how they make money, what issues they face and discuss/develop UOP solutions to improve their operations and profitability
- Develop a clear understanding of assigned customers with respect to their business drivers, buying behaviors, and decision-making structures.
- Communicate client needs and drivers to relevant groups within UOP and communicate UOP questions and clarifications effectively to client.
- Positioning of relevant process technologies and equipment with a view to ensuring UOP’s success as well as maximizing sales revenue.
- Identify sales opportunities across all UOP businesses
- Organizing and manage intake to UOP including internal RFQ/proposal review
- Prepare sales strategy and provide input to technical strategy
- Organize pricing/bid strategy meetings with the business
- Deliver proposals and manage follow-up internally and with customers
- Consult with Project Sales and/or Sustainable Technology Solutions on revamp, new unit and equipment sales execution with existing customers and maintain customer relationships through UPT/STS events
- Develop, manage and negotiate commercial agreements
- Close sales opportunities within pricing guidelines and following UOP Operating Guidelines.
- Complete won/lost reports for LST sales events in a timely manner.
- Manage accounts receivables for assigned customers.
- Prepare and implement customer account plans and maintain customer contact records.
- Gather competitive intelligence and communicate within UOP. **Skills / Attributes**: - Knowledge of UOP technologies, services and products
- Knowledge of licensing business models
- Ability to proactively promote customer interest in UOP solutions
- Clear understanding of customer business models and how they are profitable
- Effective, clear communication in English
- Ability to work independently and to work and communicate while travelling
- Cope with a wide range of cultural social issues
- Strong analytical skills and good working knowledge of Microsoft Office
- Experience in a global organization **Qualifications**: - University level engineering degree (BSc or equivalent in Chemical Engineering preferred)
- Significant experience in Refining and/or Petrochemicals Industries
- Strong business acumen, bias for action and results driven orientation
- Ability to communicate with people at multiple-levels in regional/global companies and build strong relationships
- Strong interpersonal skills as well as good verbal, writing and presentation skills
- The position requires significant travel (50%) and the associated personal flexibility. **Additional Information**: - ** JOB ID**:HRD226964
- ** Category**:Sales
- ** Location**:Viale Milanofiori, Strada 1- Palazzo E1,Assago,MILANO,20090,Italy
- Exempt