Back of House

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Back of House & Stewarding Manager

Mandarin Oriental Cristallo, Cortina is an upcoming luxury alpine resort set above the iconic mountain town of Cortina d'Ampezzo, in the heart of the UNESCO-listed Dolomites. Scheduled to open in Winter 2026, the resort will mark the debut of Mandarin Oriental in one of Italy's most renowned mountain destinations, combining the legendary heritage of the Cristallo with Mandarin Oriental's exceptional service, refined design, and award-winning hospitality.

The resort will feature elegantly appointed rooms and suites, exceptional dining experiences, a world-class Spa & Wellness Centre, and curated year-round experiences designed for discerning international travellers seeking the finest alpine luxury.

Joining the pre-opening team offers a unique opportunity to help shape one of Europe's most anticipated luxury hotel openings, contributing to the creation of an extraordinary guest experience from day one.

About The Role

Based at Mandarin Oriental Cristallo, Cortina,



the Back of House & Stewarding Manager plays a key role in the successful pre-opening and ongoing operation of the resort's Culinary and Food & Beverage divisions. The role is responsible for leading all Stewarding and Food & Beverage back-of-house operations, ensuring the highest standards of cleanliness, hygiene, organisation, safety and operational efficiency across kitchens, storage areas, waste facilities and other F&B; support areas.

During the pre-opening phase, the Back of House & Stewarding Manager will contribute to the setup and operational readiness of all back-of-house areas, establish Stewarding procedures and workflows, support the recruitment and training of the team, coordinate equipment and operating supplies, and ensure all areas are fully prepared for the successful opening of the resort.

As a Back of House & Stewarding Manager, you will be responsible for the following duties:

Pre-Opening Responsibilities

Lead the setup and operational readiness

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