Operations Risk Monitoring Coordinator
Pubblicato il 20-08-2026 - Ing Bank in Milano
The Operational Risk Monitoring Manager is responsible for overseeing the identification, assessment, and ongoing monitoring of operational risks across the organization. This role plays a critical part in enhancing the company’s risk governance structure by ensuring effective implementation of key risk indicators and risk reporting frameworks. The manager will lead a team and collaborate cross-fuctionally with business lines, compliance, audit, and senior leadership.
Key responsibilities
Lead the design and execution of operations risk monitoring strategies, frameworks and tools overseeing operational risk event, root cause analysis and loss reporting processess
Develop and maintain a robust KRI and metrics program to proactively identify and mitigate risk
Oversee all issues already live, work hard to close them before the due date and prevent opening of the new ones
Drive regular risk assessment internally and ensure timely remediation of control gaps
Produce and present executive-level risk reports, dashboards and trend analysis
Guide and mentor team members, manage performance and development planning
Educational requirements
Highschool degree / Bachelor's degree
Professional experience
Economic degree (preferred)
Experience in Finance field (preferred)
Operational Risk Management
Draft risk reports and managing control systems
Ability to work with data analytics tool and advanced excel
Analytical and Soft skills
Strong analytical mindset and problem-solving abilities
Excellent communication skills
Ability to guide a team and work in a team
Attention to detail and regulatory compliance
**Working conditions**: Full Time
**Duration**: Permanent
**Location**: Milan (hybrid)
About ING
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible lavoro da remoto model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.
‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.
The benefits of joining ING
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
Super flexible smart working
Competitive base salaries and performance based bonuses
Diverse cultures & Innovative mindsets
International Environment
Commitment to sustainability
Lots of training development opportunities to help you grow
Lots of moments dedicated to physical and mental well-being
**A special day off when it is your birthday**: we call it #doyourbirthday!
**And of course we can’t forget**: free water & coffee at the office!
Our Commitment