HR Manager
Pubblicato il 20-08-2026 - Rocco Forte Hotels in Palermo
**HUMAN RESOURCES MANAGER** Main Purpose:
The purpose of the HR Manager is ensuring that the Company People strategy is embedded in the property, being a trusted partner to the leadership team and actively contributing to the hotel success.
Reports to: Area Director of HR, Sicily and in dotted line to the General Manager. Main duties and responsibilities: - In charge of day to day HR operations
- Foster a workplace culture that inspires and engages our People, where everyone feel valued
- Shape a positive employee experience through all the employee life cycle
- Embed a performance management approach by ensuring that managers and all team member have smart objectives, receive regular feedback and continuously develop competencies
- Work with the Management to develop and act people-oriented and engaging activities (e.g. Team Building, Staff Parties);
- Support the HODs in analyzing the results of the Engagement Survey and in planning action plans;
- Cooperate with the Personnel Administrator to ensure that hr administration practices are compliant with national law and aligned to Company culture;
- Support the leadership team in managing workplace conflicts in a positive and proactive way;
- Manage disciplinary processes in cooperation with Area HR Director;
- Support the Regional Recruitment Team in the entire hiring process, including interviewing and overviewing the HODs’ required actions;
- Work together with the Regional Recruitment Manager in organizing school visits, Company meetings and in attending local Career and Job Fairs;
- Engage and partner with HODs to identify learning opportunities and needs and report them to the L&D; Manager;
- Manage the newcomers onboarding process, delivering the Induction program;
- Support the L&D; Manager in organizing trainings, managing every logístical need;
- Provide advice on personal development plans and contribute to introduce systems that identify employees with high potential, develop career paths for succession planning and self-development.
- Organise H&S; training and monitor certificates compliance and expiring dates What we offer: - Permanent contract according to C.C.N.L. Settore Turismo.
- Learning & Development activities and career opportunities.
- Opportunity to stay in our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spas.
- Free access to an everyday discount/agevolazioni marketplace;
- Staff celebrations. Competencies required: - Managing Team Performance: Sets high standards for oneself, provides guidance to Management,
suggest development and corrective actions in order to support the achievement consistently high levels of service.
- Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.
- Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.
- Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.
- Service excellence: acts as Company Ambassador, delivering its style and its culture to every stakeholder in order to be successful.
- Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the Company culture. Other requirements: - Previous experience in Human Resources in the same role; hospitality area is preferred;
- English knowledge at Advanced level;
- Bachelor’s degree in Human Resources or equivalent;
- Strong computer literacy including knowledge of Microsoft Office;
- Self-motivated with high-performance standards and strong emphasis on quality of work;
- Proven organizational skills with the ability to plan, prioritize, and meet deadlines in a dynamic environment;
- Solid work ethic, characterized by integrity, reliability, accountability and respect for others;
- Evidence of self-development through readings, participation to workshops, professional courses.