GUCCI Store Director Napoli
Pubblicato il 20-08-2026 - Gucci in Napoli
Summary
Founded in Florence, Italy, in 1921, Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.
As the Store Director, you are a brand ambassador and business leader, responsible for driving the store’s overall performance while ensuring an exceptional and consistent Gucci client experience. You lead, inspire, and develop your team to achieve and exceed business objectives, fostering a culture of excellence, collaboration, and client-centricity.
You play a key role in translating the brand strategy into meaningful in-store execution, ensuring operational excellence, strong team engagement, and long-term client loyalty.
Reporting to the Retail Area Manager Italy,
the Store Director is responsible to provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand.
Job Description
Key Accountabilities:
Drive store business performance by setting clear objectives, monitoring KPIs, and implementing action plans to achieve and exceed sales targets
Lead and inspire the team, ensuring engagement, motivation, and development through coaching, feedback, and performance management
Act as a role model on the sales floor, promoting Gucci selling ceremony and delivering best-in-class client experience
Build a client-centric culture, strengthening long-term relationships and developing high-potential clients through CRM use and proactive clienteling
Ensure operational excellence, overseeing all store operations (stock management, VM, compliance, procedures