Front Desk Manager

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About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.




The Front Desk Manager oversees all guest-facing operations, ensuring a seamless and personalized experience from arrival to departure. This role leads the Front Desk and the Hotel Assistant Managers fostering collaboration and service excellence in line with Four Seasons’ legendary standards.
Supervise and guide all Front of the House operations, including Front Desk and Hotel Assistant Managers, ensuring seamless communication and coordination.
Maintain a strong presence in the lobby, engaging with guests and ensuring an elevated level of personalized service.
Manage and support the team in resolving guest concerns and service recovery opportunities with professionalism and empathy.
Monitor daily performance, service flow, and room readiness, collaborating with Housekeeping and other departments to meet guest expectations.
Lead and coach the Front of the House team through regular feedback, training, and development initiatives

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hmnu8