Lounge Manager (Global Sporting Event) - Italian/English Speaking
Pubblicato il 21-08-2026 - The Iluka Collective in Italia
ppJoin to apply for the bLounge Manager (Global Sporting Event) - Italian/English Speaking /b role at bThe iLUKA Collective /b /p pThe Lounge Manager is responsible for working closely with the hotel, restaurant and venues in order to manage the programme delivery alongside the Programme Manager. This is a contracts role from the 16th to the 23rd of Feb 2026. We are only able to consider candidates based in Milan. /p h3Key Responsibilities /h3 ul liDevelop a clear understanding of the daily programme schedule and content /li liBuild strong working relationships with the venue staff to ensure a solid understanding of iLUKA’ s requirements /li liSupport the Manager, FB and Lounge in managing the hospitality team onsite and all elements of FB within the programme /li liWork collaboratively with the Manager, FB and Lounge and iLUKA’ s Overlay Team to ensure all hospitality spaces are presented immaculately at all times /li liDevelop event running schedules with the Manager, FB and Lounge for all relevant venues /li liDesign and manage effective people-flow systems at each venue with the Manager, FB and Lounge /li liReview and understand all FB procedures for dealing with all possible circumstances, including additional guests, changes to table plans and schedule changes /li liLiaise with all relevant venue teams and work with the Manager, FB and Lounge to manage on site quality control of all FB elements, ensuring guests receive a high level of service at all times /li liLiaise with venue teams to ensure all relevant Health Safety policies are implemented and adhered to /li liLiaise with operational teams to develop communications plans and procedures for advancing and hosting/staffing at each venue /li liLiaise with Guest Communications Team to ensure each lounge,
venue restaurant is prepared for guest numbers and any special requirements /li liDaily reconciliation of guest attendance at each venue /li /ul pThis is not an exhaustive list, and all team members will be expected to contribute to any other aspects of the business, as necessary. /p h3Skills, Knowledge and Expertise /h3 ul liFluent in English and Italian /li liExcellent organisational skills /li liQuality service orientated with a “Can Do” attitude /li liPrevious experience of Event Hospitality /li liStrong time management skills with ability to meet strict deadlines /li liExcellent client and supplier liaison skills /li liMethodical, accurate and an eye for detail /li liAdvanced computer skills especially in Excel and PowerPoint /li liAbility to multi-task and meet strict deadlines /li liFlexible approach to working hours and ability to adapt to a dynamic environment /li liHigh Level understanding of what constitutes excellent customer service /li liAble to build rapport at all levels /li liProactive, positive approach to all tasks and a high degree of reliability /li liAbility to work in a calm, professional manner /li /ul h3Attributes /h3 ul liHigh energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment /li liWilling to roll sleeves up and get involved /liliPassionate about sport, hospitality and delivery /li liAble to work in a calm, kind and professional manner in a pressured environment /li liAbility to prioritise a demanding workload /li /ul h3Seniority level /h3 ul liNot Applicable /li /ul h3Employment type /h3 ul liContract /li /ul h3Job function /h3 ul liOther and Project Management /li /ul h3Industries /h3 ul liSpectator Sports /li liEvents Services /li liHospitality /li /ul /p #J-18808-Ljbffr