Remote Global Tier 1 Helpdesk Lead

21 ago - Italia
Jobgether

Partner Organization is seeking a Helpdesk Manager to establish and lead a unified Tier 1 support function for a global user community.

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The role combines people leadership with operational ownership, ensuring consistent, high‑quality service delivery from a remote, distributed team.
You will recruit and develop a small team, set clear process standards, and collaborate with Engineering and Product to improve support and feedback loops. xysqume
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Per questa posizione sono disponibili opzioni di lavoro a distanza/a casa.

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