Medical Information Officer- Italian Speaker

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hteov

ProductLife Group is looking for a

Medical Information Officer- French and Dutch Speaker to join its MI Department.

Responsibilities

- Respond to requests for information (medical, pharmaceutical, consumer) in the 1st line, after demonstrated experience with the support of a Medical Information Pharmacist, according to customer requirements, whatever the medium of reception

- Detect cases of vigilance, transfer them to the 2nd line, or document them after adequate training and demonstrated experience, with the support of a PIM, as required by the client

- Proceed to the recording of the cases to be handled on paper and/or computer, in French and Dutch.

- Restore managed calls in the ad hoc tool

- Under the supervision of a medical information pharmacist, draft written responses to health professionals and forward them to the appropriate person





- Carry out quality control of certain telephone call reports according to the decision tree in force

- Receive, file, and acknowledge receipt of documents sent by client laboratories

- Maintain the IT sub-units up to date

- Carry out the reporting of files to the client laboratories, if necessary

- Participate in the telephone permanence (according to the days and hours determined)

- Participate in the drafting of procedures, operating methods and agreements directly related to his/her activity

Profile

- Diploma in Sciences/ Degree/ Master 1 or 2

- Languages: French and Dutch (FLUENT)

- Excel / Word

- Similar experience would be preferred

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hteov