Sales Associate

21 ago - Milano
Balmain

BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic "New French Style." Under the creative leadership of French-born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir-faire, culture, and sensuality, offering a style that is radiant, precise, and bold - a perfect reinterpretation of its founder's architectural approach to movement. The Maison's collections span women's and men's ready-to-wear, accessories, Balmain Beauty, inspired by its legendary mid-20th century fragrances, and signature eyewear, all reflecting the Maison's distinctive identity.

Join our team in our new boutique in La Rinascente Milan

As a member of our team, you will embody the Balmain Store experience and act as a true ambassador of our brand.

Reporting to the Store Management, your responsibilities will include:
- Welcoming clients and ensuring first-class, personalised customer service throughout their visit;




- Acting as a genuine Brand Ambassador by building client loyalty and confidence, and maximising profitable sales;
- Supporting the Sales Team to ensure smooth and successful transactions with clients;
- Assisting both on and off the sales floor;
- Contributing to visual merchandising guidelines and back-of-house duties such as shipping and inventory control;
- Collecting clients' CRM details to nurture the relationship and build a client book, ensuring personalised follow-up;
- Actively developing product knowledge by staying up to date with fashion trends, taking part in in-store training, and keeping informed on all product lines;
- Supporting stock control and management.

Profile:

You have at least 2 years' experience in a similar role within a strong Luxury House. You are familiar with luxury brand service standards and bring an existing client book of potential high-value clients.

You demonstrate regular attendance and punctuality, and the abilit

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