Italian Customer Support Representative
Pubblicato il 21-08-2026 - FH Collective - Academy in Italia
Customer Experience Project – Remote in Greece
We are looking for Italian speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving to Greece.
Imagine the freedom of remote work — with the vibrancy of Greek life.
Location
Greece (Remote - Work From Home)
Schedule
5 days a week, rotational shifts (08:00 – 00:00)
Financial Package & Benefits
Base Salary: €1,050 gross / month x 14 salaries
Performance Premio: Up to 10%
Paid Training: Full training is provided and fully paid from day one.
Relocation Package (for candidates relocating from another EU country)
Flight ticket covered (within the EU)
2 weeks of hotel accommodation upon arrival
Airport pickup on arrival
Real estate agency fee covered
Daily Tasks
Providing customer support via phone, email, and chat (in Italian)
Assisting with account issues, content reports, and platform queries
Resolving customer inquiries efficiently while maintaining high service quality
Logging interaction details accurately in internal CRM systems
Meeting standard team productivity and quality targets
Advocating for community safety and product understanding
Profile We Are Looking For
Fluent Italian (C1/C2 level)
Good working knowledge of English (B2+ level) for training and internal communication
Strong interpersonal and analytical skills
A solutions-driven mindset and genuine passion for helping others
Comfortable navigating digital tools and multi-screen environments
Ability to adapt to a fast-paced, multicultural team
No prior experience required — full training provided
How To Apply
If you are ready to take on this exciting opportunity and start your work-from-Greece journey, please send your updated CV in English.
No fees required at any stage of the recruitment process.
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