Facilities Assistant

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POSITION GOALS
- Deliver services to operate and maintain properties in an organized and efficient manner within the FM scope relating to this role’s responsibilities
- Manage and respond to requests received via telephone, Corrigo ticket system, email, or in person
- Issue Purchase Orders (PO) as required
- Develop sound working relationships with key client representatives and suppliers/service providers at the site
- Keep the local client informed of FM activities planned for the site, their progress, and the results of completed work

Duties And Responsibilities
- Operate according to the Scope of Work defined in SOW service documentation
- Review and conduct spot-checks to ensure suppliers/service providers meet their contractual obligations
- Ensure the site is well-maintained and properly furnished/stocked to operate at maximum efficiency
- Conduct detailed floor inspections routinely and report findings in a timely manner
- Maintain and address the Work Order system (Corrigo)



efficiently and promptly for rectification of any defective items/services (in coordination with Reception and backup FM)
- Ensure Preventive Planned Maintenance (PPM)/Statutory work and related equipment are properly scheduled, maintained, and reported
- Understand and follow Merck and JLL EH&S; (Environmental, Health & Safety) standards and report any abnormal findings (Good catches/Near misses)
- Support Reception desk operations and assist with operational needs—e.g., arrange backup coverage for vacation or sick leave
- Serve as a key team member in emergency response situations
- Ensure mail services are properly managed and delivered, and plan for backup coverage during vacation or sick leave
- Perform daily site tours to ensure all is in order—verify coffee machines are refilled, consumables are stocked in restrooms, cleaning standards are maintained, etc.
- Support ad-hoc FM needs, including serving as the point of contact for PPM and corrective maintenance works

KEY COMPETENCIE

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hvqii