Customer Advisor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hvrlt

Customer Advisor (Italian-speaking) - Remote in Lisbon
Job Openings Customer Advisor (Italian-speaking) - Remote in Lisbon
About the job Customer Advisor (Italian-speaking) - Remote in Lisbon
Inbound Sales Tech Industry
Location: Remote in Portugal (Lisbon-based contract)
Full Relocation Support: available for candidates relocating from outside Portugal
Are you fluent in Italian and passionate about customer service and sales in the tech industry? Join a global leader in customer experience solutions and support one of the worlds top technology brands working fully remote from anywhere in Portugal.
Position Overview
Location: Lisbon (but position is remote must reside in Portugal)
Work Schedule: Monday to Saturday (including bank holidays), 08:00 to 19:00 (rotational shifts)
Days Off: Sunday + 1 rotational day
Work Model: Fully remote within Portugal
Key Responsibilities
Handle inbound customer contacts via phone, email, and chat
Provide guidance on products and services, including feature recommendations
Drive product sales through excellent service and needs-based promotion




Support customers through the purchase process
Meet sales goals while ensuring high customer satisfaction
Record all customer interactions and transactions in internal systems
Candidate Requirements
Native or C2-level Italian
Strong communication, problem-solving, and interpersonal skills
Sales or customer support experience is a plus
Comfortable with technology and digital tools
Must be based in Portugal and legally eligible to work
Availability to work rotational shifts
Compensation
Performance Premio: Up to 225 gross/month (paid over 12 months)
Meal Allowance: 7.23 per working day (via meal card)
Transport Allowance: 20 per month
Health Insurance: Available from day 1 (monthly contribution required; becomes free after 6 months)
Reimbursement of Airfare: Up to 400 in economy class, paid at the end of the 6th month of contract
Relocation Support (for candidates outside Portugal):
Room in a shar

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hvrlt