Learning & development manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hvwzi

Experteer Overview In this role you will lead a culture of continuous growth across Mandarin Oriental, Rome, shaping learning, performance and talent development to elevate guest experiences. You will partner with leaders to identify talent, build succession pipelines and deliver engaging development programs for all levels. You'll design and implement onboarding, leadership development and services training that align with the hotel's luxury standards. This position offers a chance to influence culture, capability and operational excellence from pre‐opening through ongoing growth. Retribuzione / Benefits Champion a culture of learning and excellence by embedding the brand vision and service philosophy across the hotel Design and deliver a comprehensive L&D; strategy for pre/post-opening aligned with business priorities Identify talent needs with senior leaders and support succession planning and career development Create innovative learning experiences (onboarding, leadership development, digital learning, functional training)



Facilitate workshops and development programs for staff and leadership Lead annual learning needs analysis and translate insights into actionable plans Coach leaders and colleagues to support growth and high‐performing teams Develop and mentor a network of Departmental Trainers to foster a learning culture Monitor learning effectiveness via data, feedback and performance outcomes, provide insights to leadership Manage learning calendar, resources and systems, ensuring engaging colleague experience Collaborate with external providers and corporate teams to bring best‐in‐class development opportunities Support flagship talent programs, leadership retreats and global learning projects across MO portfolio Contribute to quality assurance, sustainability and health & safety through learning initiatives Act as a trusted People & Culture partner to support engagement, wellbeing and organizational development Support wider colleague engagement and well

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hvwzi