Responsable Área Laboral
Pubblicato il 21-08-2026 - Amazon Italia Transport in Italia
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. The applicable collective agreement for this role is CCNL per i dipendenti del settore Logistica, Trasporto Merci e Spedizione. The position is classified at level 1 or above, depending on the candidate's skills, competences and experience.
Analyse and implement changes to keep quality and productivity at a consistently high level
Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
Work collaboratively with management-level colleagues to standardise shift practices
You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers.
This role is rotational and shift-based, including early morning and weekend shifts, located in a Fulfillment/Delivery Center — not in a corporate office.
We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to m