Italian Customer Representative
Pubblicato il 21-08-2026 - Altro in Italia
Customer Support & Sales – Italian Speaker – Remote (Greece)
Location: Greece (100% Remote – must be based in Greece)
Start Date: 18/05 or 26/06
Work Model: Fully Remote (within Greece only)
About The Role
Join an international project supporting a globally recognized premium technology brand, delivering high-quality customer experience across Europe. In this role, you will assist Italian-speaking customers with a variety of inquiries, including product information, orders, payments, and technical support. You will work in a dynamic and multicultural environment with strong focus on service excellence.
Responsibilities
Handle customer interactions via phone, email, and chat
Provide support for sales and after-sales inquiries
Assist with orders, returns, payments, and product information
Troubleshoot basic technical issues
Deliver a high level of customer satisfaction
Maintain accurate records of customer interactions
Requirements
Italian: C2 (fluent/native)
English: B2 minimum
Strong communication and customer service skills
Problem‐solving mindset
Must be based in Greece (mandatory for remote work)
EU citizenship or valid work authorization
Willingness to relocate to Greece if currently abroad
Working Schedule
Rotational schedule
2 days off per week (communicated in advance)
Salary & Benefits
Base salary: €1,045 gross/month × 14 salaries
Performance bonus: 10–20%
Training completion bonus: €150
Productivity bonus: up to €250/month
Salary progression:
€1,100 after 12 months
€1,150 after 36 months
Fully remote work within Greece
International and multicultural environment
Relocation Package
Flight ticket within the EU
2 weeks hotel accommodation
Airport pick‐up
Support with housing search (company-assisted)
Real estate agency fees covered
€150 relocation premio after 4 months
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