Retail Operations Intern
Pubblicato il 21-08-2026 - K-Way in Italia
About us
BasicNet Group
BasicNet is the first marketplace in the clothing industry that owns several well-known brands in the apparel, footwear, and accessories market, including Kappa® , Robe di Kappa® , Jesus® Jeans, Superga® , K-Way® , Sebago® , Briko® , Woolrich® and Sundek ®. Headquartered in Turin, Italy, the company operates on intangible aspects through a global network of licensees who produce and distribute its products, and offers various services to its network, such as research, development, global marketing, and information technology.
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K-Way
K-Way is a well-known brand for adventure seekers and outdoor enthusiasts. Born in the heart of Paris in 1965, the brand revolutionized the rainwear market by introducing the world’s first lightweight and waterproof jacket that could be conveniently folded into a small pouch.
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Key responsabilities
Store Support & Helpdesk Management
- Monitor and manage helpdesk tickets raised by stores, ensuring timely follow-up and resolution.
- Coordinate with internal departments (IT, Logistics and other stakeholders)
to solve operational issues.
- Maintain effective communication with stores regarding ticket progress and resolution.
Business Analysis & Reporting
- Support the Retail Operations team with ad hoc analyses and business insights.
- Prepare reports, presentations, and executive summaries for management.
Retail Operations Projects
- Support the implementation of new retail initiatives and operational processes.
- Assist in projects related to BOH organization, stock management, and operational efficiency.
- Participate in the rollout of new POS systems and retail management platforms.
- Collaborate with cross-functional teams to ensure project deliverables are completed on time.
Requirements
- Recently completed a Bachelor’s or Master’s degree in Business Administration, Economics, Engineering, Retail Management, or a related field.
- Strong analytical and problem-solving skills.
- Advanced knowle