Customer Care Intern

21 ago - Italia
TuneCore

Responsibilities
- Ensure a good quality of answers to our Label & Artists regarding various subjects such as content delivery or modifications, payments and reporting.
- Training & onboarding for Artists and Labels on our tools.
- Make sure to give efficient solutions and answers in a minimal delay.

Qualifications
- Good communication skills with care, respect and empathy.
- Problem‑solving mindset.
- Attention to detail.
- Passionate about technology.
- A team player with a positive attitude.
- Excellent written and verbal communication skills.
- Fluent in Italian and English.

ROCK THE JOB
- Tailor‑made training and coaching program.
- Access to Eutelmed, a digital mental health and well‑being platform that allows you to speak with an experienced psychologist.
- Contractor role.

EEO Statement
We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.
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