Customer Success Intern
Pubblicato il 21-08-2026 - Veliu in Italia
Transforming Circular Economy
Embrace our Mission
Circularity for everyone We are on a mission to help people recover the value embedded in their pre-owned goods, transforming them into currency, and enabling brands to sell more sustainably. We’ve built a unique AI-powered, product-centric platform that connects retailers, consumers, and professional used-goods buyers. As we scale rapidly across Europe, we’re raising the bar for sustainability in one of the largest markets worldwide.
Live by our Culture
We foster autonomy within our team, driven by our mission and the belief that 'culture eats strategy for breakfast.' In our view, agile management, long-term planning, and a deductive approach often fall short—only execution and tangible results truly matter. We believe in shared ownership of the company and learning through experimentation.
Join our Team
We are highly focussed on people and work relentlessly to put the best possible team together. Veliuers have worked in some of the best startups worldwide: Senso, Palantir, Reddit, Meta, Scalapay, Sibill, ScaleAi,
Satispay and more
We secured our 4m USD pre-seed round in July 2025 and we have giga office in Milan (Italy).
Why This Role Is Different
This is more than a support role—it’s a strategic starting point for anyone aiming to grow into a product or operations management path. You’ll work at the crux of Product and Operations, gaining the kind of end-to-end exposure that builds the foundation for a career in Product Management. You'll learn how product decisions are made, how customer feedback becomes roadmap, and how to balance user needs with business goals.
Core Responsibilities
- You will be the first point of contact for customer inquiries—via chat, email, and other channels for all the type of customers and business partners.
- You will work in autonomy and minimal supervision, with the goal becoming the keeper of our customer understanding via unfiltered direct contact , not just the owner of customer s