Global it manager network service management

21 ago - Italia
Experteer Italy

Experteer Overview In this role you lead the end‐to‐end design, delivery, and operation of Campari Group's global network services. You will govern a multi‐vendor environment and partner with IT Security, architecture, and plant engineering to ensure secure, resilient, and cost‐effective networks. You drive strategy, oversee major incidents, and guide continuous improvement across WAN, LAN, Wi‐Fi, SASE, and Azure networking. This is a hands‐on leadership role that shapes how network services scale to support the business. Retribuzione / Benefits Own 24/7 operational governance of network services with clear accountability for performance and availability Produce regular operational reporting (SLA attainment, incident trends, change success) for leadership Lead Major Incident management with cross‐vendor coordination and root cause analysis Drive problem management, post‐incident reviews,



and remediation tracking Coordinate maintenance with regional/site stakeholders and align with production schedules Identify opportunities to automate processes and reduce manual effort Own the service transition lifecycle for new solutions, onboarding, and project handovers Define and implement network strategy and technology roadmap aligned with enterprise standards Standardize LAN, WAN, SASE, and Azure configurations and perform architectural reviews Manage multiple vendors with governance, escalation, and capacity planning Lead commercial aspects (TCO, RFP/RFI, cost optimization) and ensure value delivery Integrate network operations with ITSM (Service Now), maintain CMDB/SACM, and govern changes Ensure network resilience and disaster recovery planning, including OT security in plants Own vulnerability remediation lifecycle and align with Cyber Security Develop and maintain runbooks, knowledge articles, and documentation for consistent delivery Foster a culture of accountability, service ownership, and continuous improvement Oversee budget, resources, and project portfolio relat

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