Program Assistant

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Program Assistant - Florence
Florence | Verto Education
About the Role
The Program Assistant provides administrative, logistical, and operational support to the program team, ensuring the smooth day‑to‑day functioning of the center. The role includes managing the front desk as a central point of contact, handling housing logistics, and contributing to the overall experience for students, staff, and stakeholders. This is a temporary position, from August 3, 2026 – December 11, 2026.
Housing Operations
- Support issue resolution across multiple housing providers under the supervision of the Housing Manager
- Escalate unresolved maintenance or safety concerns as needed
- Track and ensure resolution of issues (e.g., plumbing, utilities, environmental concerns, safety)
- Assist the Housing Manager with timely vendor response and student follow‑up on all reported issues
- Conduct regular housing walkthroughs, inspections, safety checks and maintenance completion checks in housing
- Maintain detailed housing incident logs and documentation




- Other housing‑related duties as directed by Housing Manager

Operational & Administrative Support
- Support the Program Administrator in the daily management of the center.
- Assist with coordination of program logistics, including travel arrangements, accommodation bookings, excursions, and cultural activities.
- Perform general administrative tasks and provide operational support across program teams as needed.
- Maintain efficient use of digital tools, especially Google Workspace (Drive, Sheets, Docs, etc.).
- Ensure strict confidentiality when handling sensitive and personal information.
- Other Operational and Administrative duties as directed by the Program Administrator.

Front Desk Operations
- Support the front desk as a point of contact for students, staff, and visitors, while also supporting broader operational functions as needed.

Student Success & Program Experience
- Foster a student‑centered environment by engaging posi

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hwf97