Shared Service Delivery Unit Senior Professional

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hwlgq

Experteer OverviewIn this role you will design and implement a scalable Shared Service model across Europe, driving performance and governance for cross‐country operations. Di seguito, troverà un'analisi completa di tutti i requisiti per i potenziali candidati e le istruzioni su come candidarsi. In bocca al lupo You will lead KPI‐based monitoring, orchestrate automation and AI initiatives, and work with business units to standardize processes. The role offers broad international exposure and a chance to shape transformation at group level. You will collaborate with multiple stakeholders to improve efficiency, ensure compliance, and deliver measurable impact.Retribuzione / BenefitsDrive performance management and SLA governance across Shared Service operations, including KPI definition, SLA monitoring and productivity analysisInterface with local teams and business units across geographies to ensure data consistency and comparabilityConsolidate performance, cost,



and productivity insights for executive reviews via trend analysis and actionable recommendationsSupport rollout of automation, AI‐enabled solutions, and process optimization with monitoring of adoption and impactContribute to standardization and harmonization initiatives to strengthen operational consistency across geographies and service linesResponsabilitàBachelor in Economics, xrdztoy Business Administration or STEMSeveral years of experience in transformation or performance‐driven initiatives in complex operational contexts (up to 10 years)Consulting background a plus, especially with multi‐stakeholder international initiativesProven ability to interact with senior stakeholders and cross‐functional teamsFluency in English (mandatory); Italian and/or French a plus #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hwlgq