Role Overview
The Solution Sales Executive (SSE) is a strategic sales role that combines deep SAP expertise, business acumen, and end‐to‐end domain knowledge of the SAP Customer Experience Lines of Business (CX LoB) cloud to drive revenue, customer success, accelerate adoption of innovation (especially AI), and position the organization as a market leader.
What You'll Do
Account Ownership & Strategy: Serve as the CX LoB owner for assigned accounts, developing and executing strategic account plans that align with customer goals, business objectives, and the broader account plans of the account team.
Drive the End‐to‐End Customer Value Journey with Domain Expertise: Provide domain expertise and thought leadership in the solution area to understand and address high‐priority business challenges.
Pipeline & Opportunity Management: Identify and develop new business opportunities within existing accounts, driving pipeline growth and meeting revenue targets.
Product Success & Innovation: Engage early with customers when new products are launched. Lead AI and innovation initiatives (e.g.,

scalable PoCs, partner co‐investments).
Enablement, Demos & Prototypes: Support solution advisors to ensure demo system readiness and manage enablement programmes.
Value Proposition & Executive Engagement: Collaborate with value advisors conducting strategic discovery and workshops.
Commercial Negotiations: Navigate complex pricing and contractual discussions, balancing client expectations with organizational profitability and cloud revenue growth.
Adoption & Consumption: Collaborate with CS and CS&D; adoption teams to ensure successful delivery of solutions and services, monitor outcomes, and drive continuous improvement to maximize customer value.
Relationship Building & Governance: Build strong, trusted relationships with C‐suite decision makers and run Quarterly Business Reviews focused on adoption, innovation, risk mitigation, and opportunity identification.
Ecosystem & Partner Engageme

Solution Sales Expert

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