Customer Service Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hx41m

Customer Service Specialist - German and English Esperienza, qualifiche e soft skill: possiede tutti i requisiti per avere successo in questa occasione? Lo scopra qui sotto. Overview We are looking for a Customer Service Specialist fluent in German and English, fully dedicated to management, support, and assistance to customers, from order processing to delivery, and communication with customers, agents, or sales managers by mail or telephone. Responsibilities The person will be in charge of the following activities: Processing orders received by mail, phone, or B2B and preparing shipping plans. Communication with customers and key accounts, agents, and sales managers. Follow end-to-end order to shipment process, ensuring timely shipping.



Management of returned goods in accordance with agents, clients, and logistics. Compiling orders' reports, tracking shortages and delays, and communicating with the customer where required. Preparation of reports related to the availability of goods. Specific Requirements The following skills are required: Communication skills: excellent German, good English. xrdztoy Good knowledge of Microsoft Excel; knowledge of management system AS400 is appreciated. Terms : Permanent Direct Report : Customer Service Manager Working Hours : 8:30 - 12:30 / 14:00 - 18:00

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7hx41m