Service Technician Support
Pubblicato il 21-08-2026 - Altro in Italia
Technician, Fleet Service - Italy-2Applyremote type: Verona, Milan, PiacenzaAbout GoodyearFor over 125 years, Goodyear has been driving innovation and building smarter, more efficient mobility solutions. Our global teams are united by a passion for excellence, continuous improvement, and bold thinking. If you're ready to grow your career in a dynamic environment where your work truly makes an impact, this is the place for you.Why This Role MattersAs aTechnician, Fleet Service - Italy, you play a critical role in ensuring that Goodyear's contracted fleets receive high-quality, compliant, and cost-efficient services. Through regular field audits, performance tracking, and close collaboration with internal teams and service partners, you help protect service standards, improve operational effectiveness, and support long-term customer value and profitability.Your work directly contributes to service quality, asset optimization, and continuous improvement across Goodyear's fleet network.What You'll Do* Conduct regular field audits across fleets, service providers,
and partners to assess service quality, policy compliance, and operational effectiveness.* Track and analyze service KPIs (including FOS data, casing, and inspection results) to identify gaps, risks, and improvement opportunities.* Ensure compliance with Goodyear service and casing processes, maximizing asset utilization and supporting cost efficiency.* Develop, communicate, and follow up on clear action plans to drive measurable service and performance improvements.* Support onboarding of new PPK customers through vehicle inspections, system setup, and service readiness activities.* Collaborate closely with internal stakeholders to deliver contracted service levels and profitable fleet performance.* Promote and support the adoption of Goodyear tools, systems, and best practices across the service network.What We're looking for* Experience in fleet operations, service quality, audits, automotive, tyre, or techn