Audio Visual Manager

21 ago - Roma
Brookwood Recruitment

Are you passionate about **Audio-Visual Integration and Design?** Do you have a knack for building strong client relationships? If you're based in Italy and looking for a dynamic role that combines technical expertise with account management, we want to hear from you! You must speak Italian and English for this role. **About the Role**:
As a **Technical Account Manager**, you’ll play a key role in managing relationships with clients, consultants, and technical teams. You’ll be the go-to expert for AV solutions, introducing our cutting-edge products and ensuring they are smoothly integrated into client projects. This is a role for someone who loves both technology and people, as it requires technical know-how and excellent communication skills. **What You'll Do**: - Build and maintain strong relationships with at least 75% of our consultants and technical managers.
- Introduce and explain the benefits of new products, keeping clients up-to-date with the latest innovations.
- Collaborate with clients to discuss their product needs and any potential improvements.
- Conduct research into product groups as requested by our marketing team.
- Proactively follow up on completed projects and maintain ongoing communication.
- Assist consultants and dealers with their project or tender needs.
- Troubleshoot on-site when needed, providing hands-on support. **Other Responsibilities**:



- Deliver technical training sessions on-site when requested.
- Support dealer and trade shows, as well as events
- Help resolve technical issues, particularly when more than 10 support requests are logged without a clear solution.
- Ensure technical documentation is correctly translated, if necessary. **About You**: - 5-10 years of experience in AV integration and design.
- Strong technical background in the AV industry.
- A Bachelor’s degree in Electronics (preferred).
- You’re proactive, solutions-oriented, and enjoy working with both technology and people.
- **You must speak Italian and English.** **What We Offer**: - Competitive industry-leading salary.
- Extensive training programs to support your growth.
- Company car, laptop, and mobile phone.
- The opportunity to travel and work closely with a wide range of clients. **Reporting**: - Provide monthly reports on client visits and technical support activities.
- Share insights on pre-sales, post-sales, and marketing efforts.
- Keep the team informed of on-site troubleshooting and project updates. If you're excited about working in a fast-paced, innovative environment and are ready to bring your AV expertise to a new level, we'd love to hear from you! Please speak to Louise Wright Director Audio Visual Technical Recruitment

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