SRE Expert
Pubblicato il 21-08-2026 - ING Bank N.V. Milan Branch in Milano
What You’ll Do
As an SRE Specialist with a focus on development, you will act as a strategic partner and quality gatekeeper for our software development teams. Your responsibilities include:
- Reliability Governance: Define, track, and enforce Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets across development teams.
- Architectural Review: Partner with software architects during the design phase to ensure new features comply with reliability, scalability, and security standards.
- Development Quality Gates: Define and enforce quality gates within the CI/CD pipeline, ensuring no software is deployed to production without meeting reliability criteria.
- Incident & Problem Management: Oversee the post‑mortem process, ensuring development teams prioritize bug fixes and architectural changes identified during incidents.
- Chaos Engineering & Testing: Design chaos engineering scenarios and game days to validate system resilience, guiding developers on how to improve their code.
- Toil Reduction Strategy:
Analyze development workflows to identify systemic inefficiencies and guide teams on how to automate operations.
Requirements
- 4+ years of experience in Software Engineering, SRE, or Technical Product Management with a strong understanding of the software development lifecycle.
- Solid understanding of distributed systems architecture, microservices, and cloud‑native patterns (AWS, Azure, or GCP).
- Strong expertise in establishing SLOs/SLIs, error budget policies, and continuous improvement frameworks.
- Familiarity with monitoring, logging, and tracing concepts (e.g., Prometheus, Datadog, OpenTelemetry).
- Exceptional communication and negotiation skills, with the ability to influence engineering practices and mentor developers without direct authority.
- Nice to have: experience implementing ITIL, Agile, or DevOps practices at scale; certification in Cloud Architecture or Agile Project Management; prior experience as a Tech Lead or