Data & Compliance Operations Specialist (Protected Categories Under Italian Law 68/99) - Fixed Term (12 Months)
Pubblicato il 21-08-2026 - Scalapay in Milano
Thanks to our innovative BuyNow PayLater payment solution, **Scalapay** is transforming the way more than **6.5 million** **customers** buy online and in-store, empowering **8,000+ merchants**(online and in-store) to give their customers magical shopping experiences. Being only 3 years old didn’t stop us from becoming a unicorn We have raised over $700mln and we did this thanks to a team built around our 4 core values**:#MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.** This is where your magic happens. If you love it, Scalapay it **The Role**:
We are looking for a **Data & Compliance Operations Specialist** to join our **Operations** team and play a crucial role in ensuring the accuracy, consistency, and compliance of our merchant and customer data. This role involves **KYC verification, data entry, and operational support**, contributing to the smooth onboarding and management of our merchants while ensuring compliance with regulatory standards. As part of the Merchant Operations team, you will be responsible for **reviewing and validating KYC documents, inputting and managing critical data, and collaborating with internal teams** to address any discrepancies or improvements. Your work will directly impact Scalapay’s commitment to operational excellence and high compliance standards as a regulated payment institution. **Key Responsibilities**: - **KYC Verification & Data Entry**: Review, validate, and process KYC documents from merchants and customers, ensuring compliance with regulatory requirements.
- **Merchant Support & After Sales**: Assist merchants throughout the onboarding process and provide post-integration support to ensure smooth operations.
- **Database Management & Reporting**: Maintain and update KYC databases, generating reports to track compliance status and identify areas for improvement.
- **Risk & Compliance Support**: Provide accurate data to assist in risk assessments and KYC decision-making.
- **Collaboration Across Teams**: Work closely with Sales, Compliance, Legal, and Operations teams to resolve KYC-related issues and support business needs. **You’ll be Great for this Role if**: - Have an economic degree, high school diploma, or equivalent.
- Have **1-2 years of experience** in a regulated entity or data entry roles.
- Are fluent in **Italian and English** (additional languages like French or Spanish are a plus).
- Are **highly detail-oriented and organized**, with the ability to work accurately under pressure.
- Have strong **communication skills**, both verbal and written, and enjoy teamwork.
- Are comfortable working with **Office suites and databases** and quick to learn new tools.
- Are proactive, adaptable, and eager to learn, with a problem-solving mindset. **Hiring process**: - A quick chat with one of our Talent Acquisition team members
- A first interview with the Hiring Manager to deep dive into your experiences and better understand your motivation
- A short case study to test your hard skills, that will be debriefed with a panel of future internal stakeholders
- A final chat with Simone Mancini (our CEO) to see if you’ll fit into our culture Want to learn more? **_ Pro tip:_** send your CV in English
- We believe in the power of diversity: Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation._