Customer Success Sales Specialist Cisco

21 ago - Milano
Ingram Micro

**It's fun to work in a company where people truly BELIEVE in what they're doing!** **Job Description**:
**About Ingram Micro**
Ingram Micro is the **global leader in IT distribution and technology solutions**, reaching nearly 90% of the world’s population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem.
With our **broad portfolio of solutions**, supply chain expertise, and our proprietary digital platform ( **Ingram Micro Xvantage**), we provide opportunities and impact at a scale no other company can match. **Why join us?**
Joining Ingram Micro means becoming part of a **multinational powerhouse that values talent, invests in people, and empowers growth**. We offer professional development, certifications, and international career opportunities in a truly global environment.
Our **CISCO**Business Unit**is expanding rapidly, and we are looking for a **Customer Success Specialist**to drive growth, build strategic partnerships, and develop CISCO business in Italy. **Your Role** As **Customer Success Specialist - Cisco**, you will be responsible for driving growth within our Cisco business by developing new and existing reseller partnerships. You will: - Identify and engage new B2B reseller partners within the Cisco ecosystem.
- Support partners in the **adoption of Cisco solutions and services**across networking, security, collaboration, and cloud.
- Manage the **full sales cycle**:



prospecting, solution positioning, negotiation, and onboarding.
- Collaborate with cross-functional teams (Vendor Managers, Presales, Marketing, Finance) to develop and execute growth strategies.
- Monitor pipeline, activities, and forecasts using our internal CRM systems.
- Share insights and feedback to improve Cisco go-to-market initiatives. **What**We’re**Looking For**
- Previous experience in sales, account management, or customer success is a strong plus - **but not mandatory**.
- Experience with Cisco or in the networking/cybersecurity industry is considered a **notable advantage**.
- Commercial acumen, proactive mindset, and curiosity to explore new approaches.
- **Fluency in Italian and good working**proficiency**in English**- stronger English skills are a plus.
- Excellent communication skills, with an entrepreneurial and collaborative attitude. **What**We**Offer**
- A **strategic role**in one of Ingram Micro’s most important business units.
- The opportunity to **shape the Cisco business in Italy**, driving growth and adoption of innovative technologies.
- Access to **training, vendor certifications, and advanced tools**to grow your expertise.
- Clear and transparent **career development paths**, including international opportunities.
- A collaborative, performance-driven culture where initiative and results are recognized and rewarded. **Ready to take the**next step**?

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