Assistant Department Manager
Pubblicato il 21-08-2026 - Inter IKEA Systems in Catania
"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."
WHAT YOU'LL BE DOING DAY TO DAY
- Take ownership of Unit performance by defining and executing action plans aligned with country priorities and monitoring KPIs to address opportunities and risks in a fast-changing environment.
- Drive commercial excellence across all channels by steering sales on top-selling, prioritized products and IKEA service solutions while ensuring the Unit is always in excellent shape.
- Use customer, market and competition insights to adapt commercial actions, responding to local needs, feedback and stock availability.
- Collaborate closely with the Store Commercial Team,
Service Office matrix and P&C; to ensure strong alignment and the right competence in place to deliver excellent customer experience.
- Recruit, onboard and develop the team, strengthening sales mindset, product knowledge and service competence while supporting engagement and succession planning.
WHAT YOU'LL NEED TO HAVE
- Proven experience in Sales, including coordinating resources and supporting team performance delivery
- Knowledge of Sales techniques, local market and services, Sales Steering, Sales channels, Cycles, Data Analytics and Sales KPIs, P&L;
- Ability to make things happen, priorities and make decisions by championing flexibility, speed, and simplicity
- A considered decision-maker thanks to strong interpersonal skills with the ability to build trustful relationships
- Ability to organize and prioritize different tasks and processes and identify business opportunities
- Follow up and measure performance outcomes, capturing key learnings to continuously impr