Business Process Owner (Bpo) - Quotation Process (Location: Flexible in Europe)
Pubblicato il 21-08-2026 - ABB in Agrate Brianza
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment. This Position reports to:
Commercial & Pricing Processes and Tools Manager We are looking for a **Business Process Owner** for the **Quotation (CPQ) process**to design and establish our future global quotation process and co-lead the development of a digital CPQ tool optimized for this process. This role comes at a unique moment in our journey: while you initially join ABB, you will transition into our new standalone company following the planned carve out and ownership change to SoftBank Group. This offers the opportunity to combine the reach and expertise of ABB with the entrepreneurial challenge of building a best-in-class commercial process for a new, independent organization. **Your role and responsibilities**:
The position is part of the Commercial and Pricing Excellence team and you will collaborate closely and our Sales teams across the globe and IT/IS. To succeed, you should bring proven commercial experience in quotation, strong process design capabilities, and a forward-looking perspective on digitalization and emerging technologies such as AI. You will be mainly accountable for: - Own and define the global Quotation (CPQ)
process within the Q2O framework, ensuring governance, compliance, and profitability.
- Design optimized workflows that balance customer experience, efficiency, and margin performance.
- Integrate digital and AI capabilities (e.g., guided selling, dynamic pricing, analytics) and co-create CPQ tools with development teams.
- Translate business needs into digital features, validating through testing, feedback, and continuous improvement using KPIs and insights.
- Drive global alignment and adoption through stakeholder engagement, training, and enablement initiatives. **Qualifications for the role**: - Bachelor’s or master’s degree in business, engineering, or related fields, with training in digital transformation or process excellence.
- Proven experience in quotation, pricing, bid management, or sales operations.
- Expertise in designing and implementing CPQ tools and quotation workflows.
- Strong understanding of global business environments, balancing local needs with global standards.
- Hands-on exposure to digitalization and AI-driven sales technologies such as analytics and automation.
- Strategic and entrepreneurial mindset, capable of building new processes from the ground up.
- Skilled in stakeholder management and cross-functional collaboration across Sales, Finance, Pricing, and IT.
- Analytical, communicative, and forward-looking, with fluency in English and a passion for continuous improvement. **This role sits within ABB’s Robotics business, a leading global robotics company. We’re entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.