Manager - Operations Management

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7i20ep

Our partner is looking for a eCom Operations Manager based in Italy.
This role offers the opportunity to take ownership of day-to-day operations within a fast-growing direct-to-consumer health and wellness business.
You will build and improve SOPs, workflows, and internal systems that enable the business to scale efficiently.
You will also identify bottlenecks, coordinate core eCommerce operations, and turn operational challenges into practical solutions.
Working with a lean global team, you will have significant autonomy and a visible impact on how the business operates and grows.
This is an ideal opportunity for an operator who enjoys ownership, moves quickly, and builds systems rather than simply maintaining them.
Own and continuously improve the company's day-to-day business operations, ensuring priorities, processes, and workflows run efficiently.
Build, document, implement, and optimize SOPs, operational workflows, and internal systems that support scalable growth.
Coordinate supply chain, logistics,



and other critical eCommerce operational activities to maintain business continuity.
Introduce greater organization, accountability, and structure across teams and operational processes.
Coordinate cross-functional initiatives and keep projects, priorities, and deliverables moving forward.
Continuously evaluate and evolve operational processes to ensure they remain effective as the business grows.
3+ years of relevant operations management experience within a direct-to-consumer or eCommerce business.
~ Proven experience creating, implementing, documenting, and continuously improving SOPs and operational systems.
~ Strong organizational and project coordination skills, with the ability to manage multiple priorities and moving parts simultaneously.
~ Experience working in fast-paced, high-growth environments where processes and priorities evolve quickly.
~ High degree of autonomy and comfort working with limited supervision or hand-holding.
~ Excellent communication

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7i20ep