Technical Support Engineer — It Helpdesk (Parma, Oh)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7i2rdp

pPansophic Learning is seeking a Technical Support Engineer in Parma, OH to provide remote guidance and expert assistance for technical problems, acting as a second-tier end-user contact and documenting resolutions.
You will manage a ticket queue, follow knowledge base processes, and collaborate with internal teams to ensure accurate solutions.
/ppIdeal candidates have service desk experience, familiarity with Active Directory or Google Workspace, and strong knowledge of Windows and Chrome OS.
/p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7i2rdp