20 ago - Milano
Altro
The AMIRI Client Advisor The AMIRI Client Advisor is a key revenue-driving role responsible for delivering exceptional luxury service while developing and managing a high-value client portfolio.
As a Brand Ambassador, they represent AMIRI's values and creative vision, build long-term relationships with local and international clients, and contribute strategically to the boutique's commercial success.
Job Responsibilities
Drive consistent sales performance by achieving and exceeding individual targets and KPIs, with a strong focus on high-value transactions and repeat business
Own, develop, and grow a robust and high-quality client portfolio, building long-term relationships with top-tier and high-potential local and international clients through proactive clienteling
Act as a Brand Ambassador, embodying AMIRI's image, culture, and creative vision through elevated service, storytelling, and personalized engagement both in-store and off-site
Deliver a bespoke luxury client experience across all touchpoints, ensuring highly personalized, seamless, and consistent service
Demonstrate expert product and brand knowledge, communicating craftsmanship, materials, and brand narrative to strengthen the client's emotional connection to the product
Proactively drive client outreach, follow-up, and appointment-based selling to sustain ongoing engagement beyond store visits
Support the boutique's overall performance by collaborating with Store Management on client matters, high-level selling activities, visual standards, and operational excellence
Job Requirements
5+ years of experience in luxury retail or high-end client service, with proven success in client portfolio development and retention
Demonstrated ability to manage and grow a solid, established client book with repeat and high-value clientele
Strong commercial mindset with a consistent track record of achieving and exceeding sales goals
Exceptional communication, interpersonal, and relationship-building skills, with a natural ability to create trust and loyalty
Deep passion for luxury, fashion, craftsmanship, and brand storytelling
Ability to deliver outstanding service across all channels (in-person, written, phone, digital)
Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced luxury environment
Flexibility to work scheduled shifts, including weekends, evenings, and holidays
Physical ability to stand for extended periods and handle merchandise as required (lifting up to 30 lbs)
Full adherence to company policies, procedures, and brand standards
Contract Type:
Permanent employment contract (Tempo Indeterminato)
Collective Bargaining Agreement (CCNL):
CCNL Commercio - level and classification to be determined based on the candidate's experience, qualifications, and responsibilities associated with the role.
Salary Range:
€30,000 - €35,000 gross annual salary, depending on experience, skills, and qualifications.
Additional Benefits
Meal vouchers
Employee discount program
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