Technical Support Engineer — IT Helpdesk (Parma, OH)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7i6pqn

Pansophic Learning is seeking a Technical Support Engineer in Parma, OH to provide remote guidance and expert assistance for technical problems, acting as a second-tier end-user contact and documenting resolutions. You will manage a ticket queue, follow knowledge base processes, and collaborate with internal teams to ensure accurate solutions.
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Ideal candidates have service desk experience, xysqume familiarity with Active Directory or Google Workspace, and strong knowledge of Windows and Chrome OS.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7i6pqn