Senior Enterprise Service Desk Lead
Pubblicato il 22-08-2026 - Jobgether in Italia
Jobgether is seeking a Team Lead, Enterprise Service Desk (FS) based in Italy for a fully remote, night-shift role.
L'esperienza richiesta ai candidati, così come le competenze e le qualifiche aggiuntive necessarie per questo lavoro, sono elencate di seguito.
You will lead technical service delivery for an enterprise IT environment, act as a senior escalation point for Tier 1/2, and collaborate with Tier 3 engineers to resolve incidents and requests.
You will coach analysts, enforce SLAs, and drive continuous improvement across tickets, documentation, and processes in a structured service delivery setup. xbvzest
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Per questa posizione sono disponibili opzioni di lavoro a distanza/a casa.