Autonomous Vehicle Operations Lead - Milano, Lombardia, Italy
Pubblicato il 22-08-2026 - TSMG Holding in Milano
We are looking for an
Autonomous Vehicle Operations Lead (AVOS)
to oversee the daily operations of
autonomous vehicle (AV)
and
robotaxi fleets
supporting testing programs, commercial
autonomous ride-hailing services , and new city launches across Europe.
As the operational leader within the depot, you will coordinate
Safety Operators, Depot Specialists, Senior Technicians, and SDS Specialists
to ensure vehicles remain safe, operational, and deployment‑ready. You will play a critical role in maintaining fleet availability, meeting operational KPIs, and supporting the successful launch and scaling of
autonomous vehicle fleets .
This position is ideal for candidates with experience in fleet operations, mobility services, automotive operations, logistics, or transportation who enjoy leading teams in fast‑paced, technology‑driven environments.
Key Responsibilities Fleet Operations Management
Lead the daily operations of autonomous vehicle and robotaxi fleets across one or multiple depot locations
Ensure vehicles are operationally ready to support testing, commercial deployment, and autonomous ride‑hailing services
Monitor fleet utilisation, vehicle availability, charging schedules, and operational readiness
Coordinate daily vehicle dispatch and return activities to maximise fleet efficiency
Minimise vehicle downtime through effective operational planning and coordination
Depot Operations
Oversee all activities within the robotaxi depot, ensuring safe, efficient, and organised operations
Coordinate the work of Depot Specialists, Safety Operators, Senior Technicians, and SDS Specialists
Ensure vehicles meet cleanliness, charging, inspection, and maintenance standards before deployment
Support depot setup and operational readiness for new city launches and fleet expansion projects
Team Leadership
Recruit, onboard, train, and supervise operational staff
Create shift schedules supporting 24/7 fleet operations
Conduct performance reviews and coaching sessions
Promote a culture of safety, accountability, and continuous improvement
Ensure all team members follow operational procedures and safety standards
Client & Stakeholder Management
Act as the primary operational contact for internal and external stakeholders
Coordinate daily activities with engineering, product, technical, and fleet management teams
Prepare operational reports, KPI dashboards, and performance summaries
Escalate operational risks and develop mitigation plans
Support customer visits, audits, and operational reviews
Operational Excellence
Monitor KPIs including fleet availability, vehicle uptime, dispatch efficiency, depot productivity, and operational quality
Identify process improvement opportunities that reduce downtime and improve fleet performance
Develop and implement standard operating procedures for autonomous vehicle operations
Support continuous improvement initiatives during robotaxi fleet scaling and commercial deployment
Health, Safety & Compliance
Ensure compliance with company policies, local regulations, and operational procedures
Promote a strong safety culture across all operational teams
Ensure incidents are properly investigated, documented, and resolved
Maintain compliance with health & safety requirements for fleet and depot operations
Requirements Essential
Minimum 5 years of experience in fleet operations, automotive operations, transportation, logistics, mobility services, or similar operational environments
Previous experience leading operational or technical teams
Experience managing shift‑based or 24/7 operations
Strong leadership and people management skills
Excellent organisational and planning abilities
Experience monitoring KPIs and operational performance
Strong communication and stakeholder management skills
Fluent English
Preferred
Experience supporting autonomous vehicles, robotaxi fleets, ADAS programmes, or automotive testing
Experience with electric vehicle (EV) fleet operations
Previous experience launching new operational sites or depots
Knowledge of fleet management systems and operational reporting tools
Additional European languages are an advantage depending on project location
What We’re Looking For Successful AV Operations Leads combine operational excellence with strong leadership and a passion for emerging mobility technologies. You understand how to coordinate people, vehicles, depots, and processes while maintaining the highest standards of safety, efficiency, and customer satisfaction. You thrive in dynamic environments and enjoy solving operational challenges as autonomous vehicle fleets expand into new cities and markets. Whether supporting pilot programmes or fully commercial robotaxi operations, you will play a key role in ensuring every vehicle, every shift, and every team member contributes to a safe and reliable autonomous mobility service.
What We Offer
Opportunity to lead large‑scale autonomous vehicle and robotaxi fleet operations across Europe
Exposure to cutting‑edge self‑driving vehicle technologies and commercial autonomous ride‑hailing services
Leadership role supporting new city launches, depot set‑up, and fleet expansion
Work alongside engineering, product, and operations teams shaping the future of autonomous transportation
Long‑term career development within fleet management, autonomous mobility, and robotaxi operations
International projects supporting some of the world’s leading autonomous vehicle programmes
Comprehensive onboarding and continuous professional development
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